Frequently Asked Questions About Jet Ski Rentals & Charter Boats in Austin

All of our jet skis and ski boats are full-power vessels — we do not limit the speed or restrict the RPMs, so you get the full experience.

If you'd like to ease into things or feel more comfortable with speed control, we can provide learning keys to help limit performance while you get used to handling the vessel.

Whether you're looking for speed or a smooth cruise, we’ve got you covered!

*Cancellation Policy:  A 5 day notice from your reservation time/date is required if you decide to cancel for any reasons.  We need time to rebook your time/date or we reserve the right to fully charge you for your reservation.  Cancellation must be by email and not by phone.  Holidays:  

There are "No" cancellations on Holidays or Holiday weekends.  No exceptions.  Please plan carefully.
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*Weather Policy:  Heavy rain or Lightning is an automatic cancellation.  We will notify you.  We will tour if lightning is not in the forecast.  You have the option to tour in the rain.  Light scattered rain will not be considered for cancellation.  7 day forecast will not be considered for cancellation.  Forecast changes daily and we will only accept a 24 hour forecast from the time/date of your reservation as consideration for cancellation. There is no charge if cancellation is determine.  An email will be sent to you as confirmation.  Call or Text us for any concerns.

 WEEKEND AND HOLIDAY CANCELLATION POLICY: For  a 48 hour cancellation notice you will be liable for at least half the rental amount if we cannot get the boat re-rented.  Less than 24 hour cancellation notice you will be liable for the full rental amount.

 WEEKDAY CANCELLATION POLICY (Monday-Thursday):  WHAT HAPPENS IF THERE IS BAD WEATHER We try and be very flexible when it comes to bad weather.  We will call you that morning if it is raining and you can reschedule .  Please note bad weather does not mean cloudy or a drop in temperature.

For our self-captain boats on Lake Austin, you only need a valid driver’s license—unless you were born on or after September 1, 1993.

If you were born on or after this date, Texas law requires you to have completed a boater education course or passed an equivalency exam approved by the Texas Parks and Wildlife Department before operating a boat.

This requirement ensures that all boat operators have the necessary knowledge to navigate safely and responsibly on Texas waters.

Yes, you are welcome to bring any food or drinks you’d like to enjoy during your rental.

Please keep in mind:

• Red wine or any beverages that may stain the boat’s interior are not allowed.
• Glass containers and styrofoam products are prohibited on Lake Austin for safety and environmental reasons.
   

We appreciate your cooperation in helping us keep the boats clean and the lake safe!

For Lake Austin boat rentals:
The best location for delivery and meeting is the Steiner Ranch Boat Ramp. This is the most convenient spot for pick-up and drop-off.

For Lake Travis rentals:

• The preferred launch ramp is in the Lago Vista area.
   
• We can arrange to meet you at Lakeway Marina; however, if you are being picked up by boat, you’ll need to be dropped off at the boat ramp where there is a courtesy dock. Jet skis are launched from this ramp.
   
• Siesta Shores Marina is also a good option for pick-up. For jet skis, pickup and drop-off will be coordinated across the lake with delivery personnel to ensure a smooth handoff.

Unfortunately, pets are not allowed on our boats. We appreciate your understanding.

We do not provide transportation services. However, Uber and Lyft are available in Austin and are a convenient way to get to Lake Austin quickly and safely.

For Lake Travis boat rentals, we also recommend considering a party bus—they’re a fun way to travel with your group and make the experience even more memorable!

We do not provide ice with the rental, but we do supply an empty cooler for your use.

If you’d like, you can add our $50 Yeti Package, which includes a premium Yeti cooler, ice, and bottled water to keep your drinks cold and refreshing during your trip.

For safety and operational reasons, we do not allow tubing from our jet skis.

Yes, we provide children’s life vests in a variety of sizes to help ensure a safe and comfortable fit.

However, if you have a life vest that you know fits your child well, we highly recommend bringing it with you. A familiar and properly fitted vest is always best—especially for younger kids.

Please note: Texas law requires that all children under 13 years old wear a life jacket at all times while on the boat.

There’s no shortage of fun and adventure on Lake Austin and Lake Travis—each offers a unique experience depending on what you're looking for!

Lake Austin is a scenic 26-mile long stretch of water that's perfect for relaxing cruises and casual exploration. Popular activities include:

• Cruising the shoreline to take in stunning hill country view.
• Visiting “Party Cove”, where boats tie up, music plays, and groups swim and socialize
• Dining lakeside at favorites like Hula Hut, Abel’s on the Lake, and Ski Shores Café
• Stopping at the rope swing just past the iconic 360 Bridge for a bit of extra adventure
   

Lake Travis is much larger and known for its vibrant party scene and wide-open spaces. Highlights include:

• Devil’s Cove, the famous year-round party cove where boats gather and celebrations happen on the water
• Tubing, wakeboarding, swimming, and exploring the vast shoreline
• Scenic spots and hidden coves for a more laid-back experience
   

Whether you’re looking to relax, explore, or party, both lakes offer something for everyone!

Yes — absolutely! You can swim in both Lake Austin and Lake Travis.

Both lakes offer plenty of great spots to anchor, relax, and take a refreshing swim. Whether you're hanging out in Party Cove on Lake Austin or floating with friends in Devil’s Cove on Lake Travis, swimming is one of the best ways to enjoy your time on the water.

Just don’t forget your towel, sunscreen, and a fun attitude!

Yes, if you’ve booked a boat with one of our drivers, we can often arrange pickup from an alternate location on Lake Austin or Lake Travis.

Please note:

• Travel time to and from your requested pickup spot may count against your total rental time, depending on the day, time, and distance.
   
• We do our best to accommodate special requests, but availability and timing vary, especially on busy weekends.
   

Give us a call to discuss your preferred pickup location—we’re happy to help make it work if we can!

Yes! If you bring your own fishing pole and gear, you’re welcome to fish from the boat.

Just make sure you’re following all Texas Parks & Wildlife fishing regulations, and that anyone 17 or older has a valid Texas fishing license.

If your group has more than 12 people, no problem! We can arrange a double boat party to accommodate your full crew. This setup allows everyone to enjoy the lake together while staying within safety guidelines.

Please note:

• Double boat parties are based on availability and group size.
• A 20% gratuity is required for our captains when booking a double boat experience.
   

It’s the perfect option for birthdays, bachelor/bachelorette parties, or any large celebration on the water!

Yes! Our boats are equipped with a radio, AUX input, and Bluetooth connectivity, so you can easily plug in or pair your own device and enjoy your favorite music while cruising the lake.

The remaining balance is due at the end of your rental.

We accept both card and cash payments for your convenience. Our goal is to keep things simple so you can focus on enjoying your time on the water!

Yes! You can absolutely leave a tip for your captain on the same card you use to pay your remaining balance.

Tipping by card is quick, easy, and a great way to show appreciation for excellent service!

Yes, we can split your payment between two cards.

At this time, we’re only able to accommodate up to two separate payments per booking. Thanks for your understanding!

All credit card transactions are processed through our secure payment system, so we do not automatically charge the card on file.

Please be sure to bring a card with you to complete payment at the end of your rental.

No, we do not provide grills on the boat, and guests are not allowed to bring their own grills, either.

This policy is in place for safety reasons and to protect the boat’s equipment and interior.

Nope! Gas is included in the price of your boat rental.

There are no surprise fuel charges—just show up, have fun, and enjoy your time on the water!

Yes, we have 3- and 4-hour minimums, depending on the day of the week and the type of boat you’re booking.

Minimums help ensure you have plenty of time to enjoy the lake without feeling rushed. For specific details, just reach out—we’re happy to help!

For safety reasons, we do not allow water sports—including tubing, water skiing, or wakeboarding—on holiday weekends.

Lake Austin is a narrow lake, and during peak holiday times, the increased boat traffic creates a crowded and unpredictable environment. This poses a high risk of injury for riders and potential damage to equipment.

Your safety is our top priority, and we appreciate your understanding as we work to provide a fun and responsible experience for everyone on the water.

Unfortunately, we do not go to County Line, as the dock area is very shallow and poses a risk of damage to our boats.

We appreciate your understanding and are happy to recommend other great spots on the lake that are safe and accessible!